Job description
The ideal candidate will be responsible for ensuring operational excellence across the organization. Your primary goal will be to increase our organization's productivity, efficiency, and profitability. You will advise the CEO on key operational insights as well as provide coaching to employees.
Responsibilities
- Produce annual operation forecasting report and strategy
- Oversee and evaluate day-to-day operations
- Identify new market opportunities to accelerate growth
- Present operational strategy recommendations to the CEO based on your market research
- Supervising all daily operations of the company, including IT, marketing and sales
- Working closely with the Chief Executive Officer and Financial Controller on all matters related to the business.
- Performing employee reviews and developing corrective action plans if needed
- Developing and implementing strategies, procedures and business plans needed to enhance company growth
- Working with the executive team to set company performance goals
- Cultivating and providing opportunities for rising talent within the organization
- Working together with key participants to compile the budget.
- Spearheading strategies to steer the company’s future in a positive direction.
- Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
- Controlling company costs, and introducing tactical initiatives to address theft and other losses.
- Monitoring invoices, money handling procedures, accounting and bank processes
- Preparing timely and accurate financial performance reports
- Overseeing marketing initiatives and implementing better business practices
- Delegating responsibilities to ensure staff members grow as capable participants
- Employing various initiatives to coach employees to optimize their capabilities
- Completing performance reviews in a prudent manner
- Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements
Qualifications
- 10 - 15 years' of executive experience
- Strategic planning and business development experience
- Strong written and verbal and presentation skills
- Strong leadership and organizational skills
- Demonstrated experience of ethical leadership
- Strong knowledge of business and markets
- Qualified chartered accountant
- Can work effectively between multiracial and cultured teams
- Skilled in Strategy development
- MBA/Higher educational qualification
- Proven track record of outstanding performance in a previous complex enterprise
- Proven track record of managing complex budgets successfully
- Ability to make business projections three years into the future
