Job description
The ideal candidate will be responsible for ensuring operational excellence across the organization. Your primary goal will be to increase our organization's productivity, efficiency, and profitability. You will advise the CEO on key operational insights as well as provide coaching to employees.
The COO will optimize our company's operating capabilities, employ strategies to maximize business performance, customer satisfaction and manage marketing initiatives. The COO will assist in compiling the company's budget, and employ strategies to safeguard assets and stock. You will compile financial reports, and control financial policies and procedures. You will team up with management to implement business strategies.
To ensure success you should have a clear understanding of our company’s core values and culture. Top candidates will be exemplary leaders, have superb business acumen and have sound understanding of business strategies.
• Supervising all daily operations of the company, including IT, marketing and sales
• Working closely with the Chief Executive Officer and Chief Financial Officer on all matters related to the business
• Performing employee reviews and developing corrective action plans if needed
• Developing and implementing strategies, procedures and business plans needed to enhance company growth
• Working with the executive team to set company performance goals
• Cultivating and providing opportunities for rising talent within the organization
• Working together with key participants to compile the budget.
• Spearheading strategies to steer the company’s future in a positive direction.
• Driving the company’s operating capabilities to surpass customer satisfaction and retention, and company goals.
• Controlling company costs, and introducing tactical initiatives to address theft and other losses.
• Monitoring invoices, money handling procedures, accounting and bank processes.
• Preparing timely and accurate financial performance reports.
• Overseeing marketing initiatives and implementing better business practices.
• Delegating responsibilities to ensure staff members grow as capable participants.
• Employing various initiatives to coach employees to optimize their capabilities.
• Completing performance reviews in a prudent manner.
• Assessing and implementing improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
Requirements
- Strong knowledge of business and markets.
- Qualified chartered accountant
- Can work effectively between multiracial and cultured teams.
- Skilled in Strategy development.
- MBA.
- 10 years experience in managing a complex enterprise's human resources, finances, operations and strategies.
- Proven track record of outstanding performance in a previous complex enterprise.
- Proven track record of managing complex budgets successfully.
- Demonstrated experience of ethical leadership.
- Outstanding verbal and written skills, and experience working with staff on all levels.
- Ability to make business projections three years into the future.
