MFS Business Manager (Grade 14)


JOB PURPOSE

End to end P&L ownership of the MFS Business Unit, which covers Corporate Solutions (C2B, B2C, P2G, G2P), Retail Payments (C2M) and the whole list of Non-conventional channels. The holder of this role will be responsible for exponentially grow the MFS revenues from these channel.

CORE RESPONSIBILITIES
    Meet and exceed the revenue targets of his / her business unit
    Lead the below business tracks

    Launch cashless propositions with the Government
    Lead on CUG MFS Propositions
    Own the Merchant payments channel
    Own the bulk pay arena, whilst setting a segmented strategy / sector
    Lead an aggressive strategy to onboard all of Tigo B2B base to become MFS Customers  
    Work closely with the partnership team to create the right products that suits the corporate customer needs

    Act the –single point of contact- for all corporate clients
    Design and manage the set of related products, whilst fully owning the customer life cycle, commercial agreement with corporates, contract management, SLAs, GTM plan, Product P&L,
    Annual Budget, Synergies with other MFS Products / Propositions, Channel Design for the products in hand
    Ensure that at any point of time, Tigo enjoys a competitive edge on the B2B Front
    Develop a partnership network than can efficiently serve the Millicom Operations across the footprint
    Capable to exponentially grow the MFS revenues driven from all non-core products
    Design the MFS B2B sales channel  

QUALIFICATION AND EXPERIENCE
    10+ years of experience in MFS, Financial Services, Finance and Product Management
    Proven track of success in managing commercial units
    Fully aware with all of the B2B related activities such as: Pipeline management, Contract Management, Bidding, Managing Short-term eads vs. Long Term Contracts, Accounts Management, SLAs, Tailor-made offers …etc.
    Full understanding of the MFS importance / dynamics in the Tanzanian Market
    Capable of managing complicated legal agreements
    Capable of delicately managing big business entities whilst maximizing Tigo’s interest
    MBA, CFA, CMA is a plus

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