MFS Business Manager (Grade 14)
JOB PURPOSE
End to end P&L ownership of the MFS Business Unit, which covers Corporate Solutions (C2B, B2C, P2G, G2P), Retail Payments (C2M) and the whole list of Non-conventional channels. The holder of this role will be responsible for exponentially grow the MFS revenues from these channel.
CORE RESPONSIBILITIES
Meet and exceed the revenue targets of his / her business unit
Lead the below business tracks
Launch cashless propositions with the Government
Lead on CUG MFS Propositions
Own the Merchant payments channel
Own the bulk pay arena, whilst setting a segmented strategy / sector
Lead an aggressive strategy to onboard all of Tigo B2B base to become MFS Customers
Work closely with the partnership team to create the right products that suits the corporate customer needs
Act the –single point of contact- for all corporate clients
Design and manage the set of related products, whilst fully owning the customer life cycle, commercial agreement with corporates, contract management, SLAs, GTM plan, Product P&L,
Annual Budget, Synergies with other MFS Products / Propositions, Channel Design for the products in hand
Ensure that at any point of time, Tigo enjoys a competitive edge on the B2B Front
Develop a partnership network than can efficiently serve the Millicom Operations across the footprint
Capable to exponentially grow the MFS revenues driven from all non-core products
Design the MFS B2B sales channel
QUALIFICATION AND EXPERIENCE
10+ years of experience in MFS, Financial Services, Finance and Product Management
Proven track of success in managing commercial units
Fully aware with all of the B2B related activities such as: Pipeline management, Contract Management, Bidding, Managing Short-term eads vs. Long Term Contracts, Accounts Management, SLAs, Tailor-made offers …etc.
Full understanding of the MFS importance / dynamics in the Tanzanian Market
Capable of managing complicated legal agreements
Capable of delicately managing big business entities whilst maximizing Tigo’s interest
MBA, CFA, CMA is a plus
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