About the job
MFS Africa is the leading digital payments hub in Africa, enabling low-cost payments across the continent. The company works in close partnership with mobile network operators and financial institutions to bring simple and relevant payment services to unbanked people. MFS Africa connects over 320 million mobile money users across sub-Saharan Africa through its platform – the MFS Hub. As a B2B company, we enable cross-border payment for mobile money operators, banks, money transfer operators, large corporate and a growing number of SMEs. Our recent partnership with Visa will soon allow us to connect the MFS Hub to Visa.net, effectively connecting African consumers and businesses to the global digital economy. As a technology fintech company, we strive to automate everything we do and run world-class operations. Our locations include: Port-Louis, Accra, Johannesburg, Nairobi, Kampala and London. We are regulated by the FSC in Mauritius, BoG in Ghana, BoT in Tanzania, and FCA in the UK.The Role
The Global Payment business unit is a fast-paced and dynamic team with one key focus area being to grow the enterprise/merchant ecosystem connected to the MFS Africa payments platform. As a core member of the team, the Country Director will be primarily responsible for driving new customer acquisition efforts and related commercial activities in Tanzania.
In addition to building, managing and growing the Global Enterprise business in Tanzania, the Country Director, will also be responsible to managing the day-to-day office activities of the Tanzania legal entity, and will serve as the most senior representative of MFS Africa in Tanzania. This will entail overseeing local staff in Tanzania, managing the office in Dar Es Salaam, and being the local regulatory point person with the Bank of Tanzania, working closely with the Group Regulatory Affairs team.
The role requires a seasoned business development professional with solid business acumen, a strong business development track record with experience across the region, and a deep understanding of the Tanzania Digital Financial & MSME industry.
The Country Director, will work closely with and report to the Vice President of Global Enterprises. The role will be based in Dar Es Salaam, requiring travel within Tanzania and other regions within East Africa, as needed.
The duties and responsibilities of the role will be as follows:
(90% Business Development; 10% Country Office management)
- Implement the company’s strategy to grow digital business lines in line with regional goals
- Build, manage and close a portfolio of top-tier enterprise partners
- Understand market trends and client needs to develop account strategies to close the resulting opportunities
- Work closely with the VP of Global Enterprise to develop and execute account plans and strategies
- Oversee the sales process from lead development to contracting to onboarding to account growth
- Develop and manage partner relationships with key C-level decision-makers to help grow their business
- Work with colleagues across the MFS Africa team to delight our partners
- Achieve account acquisition & revenue targets
- Serve as the senior country representative for the Tanzania office and operations
- Work closely with the Group Regulatory Affairs team on all engagement related to Bank of Tanzania and any other regulatory authority in Tanzania
Essential skills
- Possess excellent communication skills, both written and oral, and the ability to pitch / present MFS Africa to potential partners
- Have superb business acumen, outstanding negotiation skills and are results-oriented
- Thrive in client service roles and work well with people, at all levels of an organization
- Enjoy seeing growth in your partner’s business and deeply rooting yourself in their organization
- Enjoy analyzing data and converting it into actionable insights and plans
- Organized and comfortable with multitasking in an environment with shifting priorities
- Have experience working in the payments industry
- Can perform under pressure and deliver quality work
- Have experience in leading & growing successful teams
- Appetite to scale & serve customers across the region/continent
- A relevant qualification in Business Management, Communications, Commerce or any other relevant field
- Experience working with a dispersed global team
- Experience in a sales/marketing & leadership role
- At least 7 years of experience, with 4 years in the payments industry
- Fluent in Kiswahili
- Pan-African exposure, experience and expertise is a bonus
- French speaking is a bonus
- We have a very diverse work environment with over 28+ nationalities represented and continually strive to build a culture of caring and execution
- We operate a flexible remote working policy
- We offer a competitive salary package and bonuses
- We prioritize the overall well being of our staff through various initiatives aimed at ensuring they reach their full potential in a supportive environment
- We solve relevant problems for Africa and the world in hope of continuing to make an impact on the millions, if not billions, of users who also believe in what we do
- We work at the very cutting edge of fin-tech in Africa
