The people’s Bank of Zanzibar Limited (PBZ) is a Semi-Autonomous Public Institution which is 100% owned by the Revolutionary Government of Zanzibar. It was established on June, 30 1966 under Cap.153 of the Zanzibar Companies Decree as repealed and replaced by the Companies Act No. 15 of 2013. The primary function was to carry on the business on commercial banking activities in all of its Branches and Departments within Tanzania.
The Bank is currently offering Conventional and Islamic Banking Services through its Branches in Zanzibar, Dar es Salaam and Mtwara, with power to receive deposits, invest, lend money and other related Commercial Banking Services.
The Bank is currently undertaking expansion of her services and thus inviting the applications from qualified and energetic human capital with the right knowledge and skills to fill the following vacant posts below:
Post: : BANK OPERATION OFFICER
Location : Unguja 4, Pemba 2, Mtwara 2
Position objectives:
Maintain Competitive turnaround time and process transactions accuracy his/her efficiency and courtesy often reflects the Bank’s standard of service. He/she has to ensure that front and back office operations are performed fast, accurately and friendly.
Education and Experience:
Bachelor degree in Banking and Finance or Islamic Banking qualifications, Economics, Commerce, Finance, and Accounting from any recognized University.
Key skills and Competencies:
Strong numerical ability
Good listening and communication skills.
Professional qualifications such as CPB and equivalent shall be an added advantage
Computer literacy
experience in internship in bank branch operations
Honesty and integrity
Main Duties/Responsibilities:
Coordinate all counter activities while ensuring that quality service is provided to customers.
Receive cash and cheque Deposits
Posting Transactions.
Verify teller proof of cash and tell proof of cheques against actual documents by ticking and signing printouts.
Scrutinize internal vouchers to ensure that they are properly drawn and authorized in line with approval limits.
Handle Foreign Exchange Transactions.
Cross-sell Banks Products to Customers.
Correspond with Card custodians on issues relating to ATM cards, check reports in order to solve customer complaints.
Comply with Policies and standards, Local laws and regulations, Controls and Procedures of the bank.
Ensure comply with Money Laundering Prevention as per Bank Policy, Know your Customer (KYC) Customer Due Diligence (CDD).
Reconcile and clear all suspended transactions.
Filling/bundling records for safe keeping in the record rooms.
Any other duties as may be assigned by Supervisor from time to time.
Term of service:
Three (3) years contract (Renewable).
Age limit of not more thirty-five (35) years as at 30th September, 2020
Post: : CUSTOMER SERVICE OFFICER
Location : Unguja 4, Pemba 2, Dar es Salaam 1, Mtwara 1
Position objectives:
Service Customers effectively and process transactions accuracy his/her efficiency and courtesy often reflects the Bank’s standard of service.
Education and Experience:
Holder of Degree in Business Administration majoring in Marketing, Banking and finance or Islamic Banking from any recognized University.
Postgraduate or Master Degree in Business Administration majoring in Marketing, Banking and finance or Islamic Banking will be an added advantage.
Key skills and competencies:
Some clerical, administrative, cash handling, sales
Knowledge of customer service
Hospitality
Relevant computer skills
Good listening and communication skills (writing and presentation)
Honesty and integrity
Main Duties/Responsibilities:
To receive and respond to customer service account inquiries on account balances, transaction details, statements and fees and charges.
Open new accounts/closing accounts.
Alterations to existing savings and cheque accounts.
Inquiries for personal/commercial loans
Inquiries on internet services.
Handling cash transactions and cash balancing.
Overseas transfers.
Setup periodical payment authorities on accounts.
Promote bank products and services.
Change statement of account cycles.
Identify customer needs.
Refer customers to appropriate banking services and representative.
A customer Service Officer must always perform their duties in line with the organization’s policy and procedures, service standard.
Any other duties as may be assigned by Supervisor from time to time.
Term of service:
Three (3) years contract (Renewable).
Age limit of not more than thirty-five (35) years as at 30th September, 2020
Post: : CREDIT OFFICER
Location : Unguja 3, Pemba 2, Dar es Salaam 1, Mtwara 1
Position objectives:
Facilitate the lending process after verifying the creditworthiness of the customer and reviewing loan process.
Education and Experience:
Bachelor degree in Banking and Finance or Islamic Banking qualifications, Economics, Commerce, Finance and Accounting from any recognized University.
Key skills and competencies:
Good listening and communication skills.
Customer service orientation
Professional qualifications such as CPB/ equivalent shall be an added advantage
Problem solving
Honesty and integrity
Teamwork
Main Duties/Responsibilities:
Carry out credit analysis and requests on customers
Interpret documentations to make appropriate decisions.
Analyze applicants’ financial status, financing and property evaluations to determine feasibility of granting loans.
Obtain and compile copies of loan applicants’ credit histories, corporate financial statements, and other financial information.
Review and update credit and loan files.
Review loan agreements to ensure that they are complete and accurate according to policy.
Compute payment schedules
Analyze risk on loan approval.
Confer with underwriters to aid in resolving mortgage application problems.
Negotiate payment arrangements with customers who have delinquent loans.
Market bank products to individuals and firms, promoting bank services that may meet customers’ needs.
Comply with credit policies, credit lines, procedures and standards in conjunction with senior managers.
Update list of blacklisted customers and use the same for clearance of new loan applications.
Analyze potential loan markets and develop referral network in order to locate prospects for loans.
Any other duties as may be assigned by Supervisor from time to time.
Term of service:
Three (3) years contract (Renewable).
Age limit of not more than thirty-five (35) years as at 30th September, 2020
Post: : BANK TELLER
Location : Unguja 14, Pemba 6, Dar es Salaam 4, Mtwara 4
Position objectives:
Handling customer financial transactions like deposits and withdrawals, transfers, count and balance currency ensuring customer satisfaction. Promote bank products and services
Education and Experience:
Bachelor degree in Banking and Finance or Islamic Banking qualifications, Economics, Commerce, Finance, and Accounting from any recognized University.
Key skills and Competencies:
Professional qualifications such as CPB and equivalent shall be an added advantage
experience in internship in bank branch operations
Strong numerical ability
Good listening and communication skills (writing and presentation) in English and Kiswahili
Customer service orientation
Computer literacy
Some experience at bank branch operations would be desirable.
Knowledge and experience in Islamic banking will be an added advantage.
Smart and presentable individual
Strong communication Able to work independently and efficiently
Main Duties/Responsibilities:
Handling currency, transactions, and confidential information in a responsible manner
Receive and count working cash at beginning of shift.
Service customers by completing account transactions
Identify customer, validate and cash checks.
Accept cash and checks for deposit and check accuracy of deposit slip.
Maintaining and balancing cash drawers and reconciling discrepancies
Perform specialized tasks such as preparing cashier’s checks, personal money orders, issuing traveler’s checks and exchanging foreign currency.
Record all transactions promptly, accurately and in compliance with bank procedures.
Comply with all bank financial and security policy and regulations
Balance currency, cash and checks in cash drawer at end or each shift
Any other duties as may be assigned by Supervisor from time to time.
Term of service:
Three (3) years contract (Renewable).
Age limit of not more than thirty-five (35) years as at 30th September, 2020
Post: : FINANCING OFFICER
Location : Unguja 4, Pemba 2, Mtwara 1
Position objectives:
Facilitate the financing process after verifying the creditworthiness of the customer and reviewing loan process in compliance with Islamic banking.
Education and Experience:
Holder of Bachelor of Banking and Finance, Economics, Islamic Banking or Accounting from any recognized University.
Key skills and Competencies:
Professional qualifications such as CPB and equivalent shall be an added advantage
experience in internship in bank branch operations
Strong numerical ability
Good listening and communication skills (writing and presentation) in English and Kiswahili
Customer service orientation
Computer literacy
Some experience at bank branch operations would be desirable.
Knowledge and experience in Islamic banking will be an added advantage.
Smart and presentable individual
Strong communication Able to work independently and efficiently
Duties and Responsibility
Evaluate the assigned quality of the finance portfolio and recommend appropriate actions to be taken on non performing financing.
Analyze the position of overdrafts and financing accounts against the proposed repayment schedule.
Report to the supervisor on early warning signs leading to financing default.
Monitor repayment performance of financing and advise supervisor appropriately.
Monitor movement of approved facilities through the overdraft (OD) list and ensure they are within the agreed terms and conditions.
Monitor receivable account to ensure it is correctly accrued and posted in the respective accounts as well as ensuring the Bank’s income is realized.
Ensure that stipulated financing returns by the Bank and BOT are prepared and timely submitted to respective authorities.
Prepare financing reports for management and other users.
Prepare regularly all periodic reports (weekly, monthly, and quarterly) and ensure their timely submission to respective units.
Monitor financing/overdrafts re-payments made by customers.
Ensure customers’ compliance to IBD’s financing Policy, financing Manual, financing strategy, management circulars and directives and Bank of Tanzania Regulations.
Attend to queries raised on issues related to financing supervision and monitoring.
Review and analyze possible recovery options for each finance recovery account, prepare finance recovery appraisal report and strategy and recommend for approval by appropriate approving authority.
Update the database of defaulters mortgaged sold by bank.
Update list of blacklisted customers and use the same for clearance of new financing applications.
Any other duties as may be assigned by Supervisor from time to time.
Terms of Service
Three (3) years contract (Renewable).
Age limit of not more than thirty-five (35) years as at 30th September, 2020
Post: : PROCUREMENT OFFICER
Location : Unguja 1
Position objectives:
Provides procurement operational support to Procurement Department in the bank
Education and Experience:
Holder of Bachelor of Procurement and Supplies from any recognized University.
Key skills and Competencies:
Computer literacy.
Some experience at bank’s branch procurement functions will be an added advantage.
Interpersonal skills to create and maintain relevant business networks
Strong communication (writing and presentation) in English and Kiswahili
Able to work independently and efficiently
Duties and Responsibilities:
Ensure that an efficient procurement management system is maintained in the bank.
Preparation and consolidate of procurement plans and implementation
Review the terms of reference/technical specifications from user departments and prepare request for proposal/invitation for tender and recommend their approval to the Tender Board
Prepare advertisement of Bids/Tenders
Follow up and ensure evaluation of Bids and Proposals for award recommendations are done in timely manner
Prepare request for expression of interest and follow their approval and advertisement
Prepare Request for Quotations for Goods/Services under Local Minor and non-consultancy services
Perform Registering and safeguarding of performance and bid securities
Coordinate pre-contract negotiations
Prepare budget for the section
Prepare monthly, quarterly and annual procurement performance reports
Perform and evaluate the work performance of all employees under him/her
Handle all clearing and forwarding related matters of the procured good whenever necessary.
Assist in the review and update of policies pertaining to procurement management.
Consult with supervisor on all matters pertaining to purchases policy and procedures.
Assist in the clearance and forwarding of goods from the sea port and airport (for goods from outside Zanzibar) in liaison with appointed clearing agents.
Maintain close contacts with suppliers and service providers to ensure faster delivery of needs and services required by different departments and branches.
Perform any other related duties as assigned by the supervisor.
Terms of Employment
Three (3) years contract (Renewable).
Age limit of not more than thirty-five (35) years as at 30th September, 2020
POST : PUBLIC RELATIONS OFFICER
Location : Unguja 1
Position objectives:
Maintain positive reputation of the bank brand and maintain a strategic relationship with the public, prospective customers, partners, employees and other stakeholders which leads to positive image of the bank.
Education and Experience:
Master Degree in Mass Communication or Public Relations or International Relations or its equivalent qualification from any recognized University.
Key skills and Competencies:
Interpersonal skills to create and maintain relevant business networks
Smart and presentable individual
Knowledge and effective application of PBZ policies, procedures and regulatory guidelines to consistently achieve required compliance standards
Strong communication (writing and presentation) in English and Kiswahili
Able to work independently and efficiently
Duties and Responsibilities
Be an advertising agency contact
Creating awareness about the bank, its goals, products and services
Planning publicity strategies and campaigns
Writing, drafting speeches, arranging interviews and maintaining other forms of public/media contact.
Develop and prepare advertising agency briefs for product launch promotion and special events.
Dealing with enquiries from the public, the press and related organizations
Organizing and attending promotional events such as press conferences, open day, exhibitions etc
Speaking publicly at interviews, press conferences and presentations.
Providing clients and customers with information about new products, and promotional opportunities
Analyzing media coverage
Commissioning or undertaking relevant marketing research
Liaising with customers, managerial and journalists about objectives and other bank issues.
Review plans for marketing campaigns.
Maintain good customer service in dealing with internal and external customers
Perform any other related duties that may be assigned by the supervisor.
Terms of Employment
Three (3) years contract (Renewable).
Age limit of not more than thirty-five (35) years as at 30th September, 2020
Post : ELECTRICAL TECHNICIAN
Location : Unguja 1
Position objectives:
Maintain and repair electrical wiring, equipment and fixtures in accordance with relevant codes.
Education and Experience:
Bachelor degree in Electrical Engineering or equivalent from any recognized University.
Key skills and Competencies:
experience in the Electrical maintenance
maintaining professional certificates and registration will be added advantage.
Duties and Responsibilities
Assembling, evaluating, testing, and maintaining the bank’s electrical or electronic wiring, equipment, appliances, and apparatus.
Troubleshooting and repairing malfunctioning the bank’s electrical equipment, appliances, and devices
Constructing and fabricating the bank’s electrical parts, using hand tools and specifications.
Reading and interpreting the bank’s electrical and electronic circuit blueprints, diagrams, and schematics
Advising management of the bank on continued use of unsuitable equipment, appliances, and apparatus
Ordering of electrical supplies and equipment
Evaluating the Bank’s Electric systems’ safety, reliability, and performance
Install, maintain and repair the bank’s electrical control, wiring and lighting system
Perform general electrical maintenance of the bank
Performing any other duties to be assigned by his/her supervisor
Terms of Service
Three (3) years contract (Renewable)
Age limit of not more than thirty-five (35) years as at 30th September, 2020
Post : DRIVER
Location : Unguja 1 Mtwara 1
Position objectives:
Transport staff and bank properties and a safe and comfortable manner
Education and Experience:
Ordinary Certificate of Secondary School Examination (Form – IV) issued by the National Examinations Council with minimum of Division IV.
Driving Certificate or Certificate of Advanced Driveling will be given priority
Key skills and Competencies:
Possession of a clean Class C driving license
Driving experience of at least three years
Having knowledge of Mechanical Engineering will be an added advantage
Main Duties and Responsibilities
Drive Bank vehicle carefully to ensure safety of the vehicle and passengers
Keep record of logbook for all trips made
Report promptly to the supervisor on all abnormalities that may occur to the vehicle
Keep safely the vehicle’s accessories, such as keys, jacks, spare tyre, spanners, etc.
Carry out minor repair problems to the vehicle and report major ones to the supervisor
Always ensure that first aid kit is available in the vehicle
Perform any other duties, as may be assigned by the supervisor
Terms of Service
Three (3) years contract (Renewable)
Age limit of not more than thirty-five (35) years as at 30th September, 2020
POST : OFFICE ATTENDANTS
Location : Dar es Salaam 1, Pemba 1
Position objectives:
Provide ongoing operations and administrative support to an office.
Education and Experience:
Ordinary Certificate of Secondary School Examination (Form – IV) issued by the National Examinations Council with minimum of Division IV.
Key skills and Competencies:
Holder of driving license in Class D shall be added advantage
Smart and presentable individual
Strong communication (writing and presentation) in English and Kiswahili
Main Duties and Responsibilities
Collect and dispatch messages (correspondences) as may be directed
To assist in photocopying and binding of Bank’s documents as may be directed
Guide customers to respective destinations in the Bank’s offices
Collect incoming and sent outgoing mails to and from the Post Office
File Bank’s documents in the respective files
Distribute mails, files and messages to various locations within and outside the bank premises carry and distribute Bank luggage and parcels to various locations within and outside the Bank premises as may be directed
Escort the Cash in Transit motor vehicle as may be directed
Open and lock doors of the bank premises before and after closure of business
Ensure clean and required utensils are always available for use by officers
Ensure all utensils, flasks, electric kettles, etc, are securely kept
Ensure the safety of the Bank premises and facilities throughout the time
Perform any other duties, as may be assigned by the supervisor
Terms of Service
Three (3) years contract (Renewable)
Age limit of not more than thirty-five (35) years as at 30th September, 2020
REMUNERATION
Attractive salary with PBZ Scales/Grades will be offered to the selected candidate along with incentive packages as per PBZ Staff regulations.
MODE OF APPLICATION
Applications from interested candidates should submitted the following: –
An application letter (hand written) signed by applicant himself specifying the position they are applying for and the duty station.
Detailed Curriculum Vitae with e-mail, telephone number and details of two (2) referees.
Copies of Academic Certificates; provisional results and/or statement of results shall not be accepted irrespective of circumstances. Photocopy of Zanzibar ID or National (Tanzania) ID.
Two recent passport size photograph
Testimonial letter from previous employer, in case the applicant has working experience
Only qualified shortlisted applicants shall be contacted.
All applications should be addressed to:
The Managing Director
The People’s Bank of Zanzibar Ltd
P.O.BOX 1173
ZANZIBAR.
The People’s Bank of Zanzibar Ltd
P.O.BOX 1173
ZANZIBAR.
Application Deadline: All applications should be submitted not later than 11th September, 2020.
