KCB Bank Tanzania Limited
Job Title Head of Retail Banking
Location TANZANIA
Organization Name KCB Bank Tanzania Ltd
Department Description
To develop and implement growth of Retail business, sales and improve customer service strategies and plans to drive revenue growth for KCBT. To manage operational risk in Retail Business while ensuring staff performance and development.
Brief Description
To develop and implement growth of Retail business, sales and improve customer service strategies and plans to drive revenue growth for KCBT. To manage operational risk in Retail Business while ensuring staff performance and development
Detailed Description
1. Developing Retail Strategy and plans for KCBT and operationalize with flawless execution in areas of sales and customer service.
2. Supporting and facilitating business development and management including launch and roll out of new products.
3. Carry out market research to guide development of pricing strategies, product development and customer service programs.
4. Set annual targets for each Branch and continuously review performance to ensure that each unit meets its targets.
5. Manage employee performance and competence development to ensure delivery of business plans.
6. Optimize resources to ensure efficiency and cost effectiveness.
Job Requirements
Education
Bachelors Degree Business Related
Professional Qualifications AKIB, CPA, ACCA
Masters Degree Business Related
Total Minimum No of Years Experience Required
Minimum of 10 years’ experience in retail banking with at least 5 years’ senior management experience in Retail Management.
MODE OF APPLICATION: APPLY ONLINE
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